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Collision Repair Experts

4 Collision Repair Myths We’d Like To Debunk!

Before we discuss any “Collision Repair Myths”, let’s get this straight – none of us would want to be in a car crash. They can be terrifying, stressful, and of course, they also cause a dent in your wallet.

If you ever have to deal with the outcome of a collision, we are here to repair your car efficiently and as quickly as possible with a team of expert Auto Repair Engineers. We will be there with you to deal with paperwork, claims processing, and also help you to get your car back to its former glory!

However, a few Collision Repair Myths may stop people from signing up for such a pain-free collision repair process in Urbandale, IA. Not to worry; we are here to bust them all and help you to understand the reality. Read on: 

Here are some Collision Repair Myths we would like to discuss today:

Myth #1: You are stuck with the auto repair shop suggested to you by your insurance agency

This is so not true! Your insurance company doesn’t have the right to choose for you or force you to select a particular auto repair shop. In fact, this is considered illegal. They can, of course, give you a few recommendations, but you have the freedom to select car body repair experts of your choice. 

Myth #2: Car repair can only be done at an auto dealership 

It is a fact that getting your car repaired at a dealership will not only cost you more, but it will also take longer. In addition to this, you may not get perks such as assistance with claims processing and help in finding a rental car if you get your car fixed at a dealership. 

Myth #3: Insurance companies pay every penny to get your car repaired

We wish this would be true. But sadly, this isn’t the case. Whether your insurance company will pay for every repair really depends on the kind of coverage you have. Details are usually listed on the policy itself so do make it a point to study the policy document cautiously before signing up for insurance. 

Myth #4: Your insurance company will demand three estimates for collision repair 

Again, untrue! There is no rule of three here, as far as we know. One estimate is enough to get going since your insurer will procure its own estimate before giving you the green signal. In your case, it always makes sense to discuss the auto repair process and get your car assessed by a few experts so that you end up getting the best deal. 

Collision Repair Myth - Graham Collision Blog


Looking for experts to get your car back to its pre-accident condition? Stop googling “collision repair near me” and contact us at our Waukee, IA auto repair shop instead!

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Auto Body Shop

3 Consultative Services You Should Get From An Auto Body Shop

So, what does it mean to have “Consultative Services From An Auto Body Shop”? You may be familiar with the term consultative sale & service before, but your mind may picture a boutique hotel or a software company when you hear it first. While that may be true, consultative services is a general term that means to serve as per the requirements after proper consultation & not selling anything that’s on-board, something on top of the regular service offered by a business. In the auto body repair business, that means the auto shop will go above and beyond to ensure you’re well taken care of and satisfied. You are paying for the things your automobile actually requires.

It can be very stressful, and inconvenient, when you’ve been in a collision with another vehicle. You don’t want to have to hassle with getting your car to the mechanic so body work can be performed. And if you have suffered an injury, you’re in no shape to worry about the state of your vehicle.

In these events, many autobody repair shops, including Graham Collision, will go the extra miles beyond what is standard in the industry. This usually involves picking you up and towing your car, but there are the many services that could be included as part of consultative car body shop services.

Urgent Towing By Auto Body Shop

This is a primary and the most common part of the consultative services your trusted collision & body repair shop can offer. In an unfortunate event you are in a car accident, your automobile may not be in a condition to move or get operated. This is a common condition in a serious collision, but you often have search a tow truck online or call nearby towing services to come get it and drive it to your mechanic. This can be time consuming and expensive.

At Graham Collision Repair Shop, we don’t put you in such a situation. Our team offers you quick towing services whenever you need. Just one call, and our team members will be there to help you with the tow and get your broken car or truck to our bodyshop where expert mechanics will take care of everything.

Pickup & Drop Offs By Collision Repair Team

In many serious collisions, it’s hard to commute after towing, as you don’t have any car for a while. Perhaps you have an extra car at home and don’t need to invest in a rental car; however, you do need a ride back home after your damaged car has been towed to the shop. This poses a major convenience to you so you don’t have to bother anyone to come pick you up from the scene of the accident. Your friends and family will appreciate not having to leave work or school to come get you!

At Graham Collision, we understand this very well. So, we’re ready to offer you easy pickup & drops from the towing site to your home.

Cleaning &  Detailing

We know that the last thing you want to see while receiving your car back is – any sign of the collision permanently patched on your car. That’s why our mechanics are extra focused on cleaning & detailing, once the damages are fixed. 

We offer full body wash, interior cleaning with power vacuum and smudge removal on the exteriors & glasses. [check our Minor Repair services.]

Get In Touch

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Connect with us & be on the list for any possible emergency. We’ll keep you on our database & be ready to help on a single call. As they say, “It’s better to be prepared, than to be ready.”

For any Auto Collision Repair job in Des Moines, IAConnect with our team now or CALL US NOW!

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Auto Dent Repair Auto Ownership Collision Repair Experts

What to Do After a Crash | Collision Repair in West Des Moines | Graham Collision

Graham Collision is dedicated to the safety of drivers in the Des Moines metro area with two conveniently located auto body shops in Urbandale and Waukee.  Follow our simple instructions after a collision, and stay safe driving out there.

  1. After a Collision, Stay Calm.

It is important to calmly assess the situation so that you can address emergencies at hand.  This is the time to call 911 if any injuries are evident.  The authorities will alert any emergency personnel as well as any officers to report to the scene

  1. Move to a Safe Location After a Crash

If your vehicle is operable, move to a safe location. Look for a nearby parking lot, or pull to the side in a safe shoulder location.  The authorities will want you to allow traffic to flow and stay out of harm’s way. Turn off your car’s engine, turn on the hazard lights and use the road flares to warn other vehicles to slow down if necessary.

  1. Check In on the Other Party

Once you are in a secure location, now is the time to check in with the other party.  Check for any injuries, and ask to exchange information. The important information to take note of includes:

  • Full name and contact information
  • Insurance company and policy number
  • Driver’s license and license plate number
  • Type, color and model of vehicle
  1. Document the Accident

Take pictures of your vehicle from the front, sides, side angles and of course the back of the car.  Do the same for the additional party, and take photos of the location.  Document the officer, and request a copy of the accident report.  Talk to any witnesses if applicable, and ask for statements.

  1. Call a Certified Auto Body Repair Shop

With over 50 years in the collision industry, we can help walk you through the entire process.  From getting your insurance notified, towing arranged, and your vehicle repaired.  We’re here from start to finish to get you driving off in better shape than you imagined.

(515) 278-1243

About Graham Collision

Graham Collision is a family owned and operated business with two locations to serve the needs of our valued customers. We have been in business for more than 50 years. Graham Collision combines exceptional skill and auto repair knowledge with the latest in advanced technology and techniques, so that we can provide our customers with safe and superior quality repair. Here at Graham Collision we care about our customers and their vehicles. We take pride in treating our customers with ultimate respect, to us we think of our customers as family. We try to make the repairs process pleasant and painless, they have already been through enough with the accident, working with the insurance, etc. We communicate with our customers throughout the repairs, as well as explain the repair processes.

Request an Estimate

Categories
Auto Dent Repair Auto Ownership Collision Repair Experts

Signs You Need Auto Repair | Urbandale and Waukee | Graham Collision

Visual Signs You Need Vehicle Repairs.

Visual signs are the most common sign that it is time to repair your vehicle.  By staying up to date on cosmetic issues, you are protecting the value of your investment, and protecting your car from long term damage.  Here are queues to watch for with your car:

  • Gaps between body panels
  • The vehicle paint is slightly off in certain areas.
  • Misaligned bumper
  • Hard to open/close car doors
  • Illuminated dashboard lights
  • Headlight, brake light or fog light issues
  • Uneven fender distance from tires

Physical Signs You Need an Auto Body Estimate

Beyond cosmetic issues that arise, mechanical issues can appear as a result of a collision. In our previous blog, we reviewed the danger of underlying damage from dents and dings, but beyond the visual queues, sometimes other warning signs appear. Here are the top signs to watch for when operating your vehicle:

  • Steering is choppy when you turn the wheel
  • The car veers to one side when you remove your  hands momentarily
  • The brakes are squeaky or pulling
  • Power steering that requires a little more muscle
  • Whistling noise at higher speeds while driving
  • Clicking coming from the steering wheel

If any of these signs appear, at Graham Collision, you can always request a free estimate.  If the warning signs are visual, we have a fast efficient process via our website where you can send photos of your vehicle.  If the signs are physical, stop by either of our conveniently located shops in Waukee or Urbandale.

About Graham Collision

Graham Collision is a family-owned and operated business with two locations to serve the needs of our valued customers. We have been in business for more than 50 years. Graham Collision combines exceptional skill and auto repair knowledge with the latest in advanced technology and techniques so that we can provide our customers with a safe and superior quality repair. Here at Graham Collision, we care about our customers and their vehicles. We take pride in treating our customers with ultimate respect, to us we think of our customers as family. We try to make the repair process pleasant and painless, they have already been through enough with the accident, working with the insurance, etc. We communicate with our customers throughout the repairs, as well as explain the repair processes.

Categories
Auto Dent Repair Auto Ownership Collision Repair Experts

Should You Fix That Dent? | Auto Care Ownership in Iowa | Graham Collision

Should You Fix That Car Dent?

As car owners, we know that with regular use, dents and scratches can happen to your auto investment.  Whether your auto has just a cosmetic ding, or a larger problem as result of a collision, the pros at Graham Collision are here to help guide you through the process.

Step 1: Evaluate Severity of Auto Dent

Car dents happen as simply as a result of door dings, or careless driving mistakes, or even through environmental hazards like hail.  Even more often, a car owner may have no idea how the dent occurred.

While there are many DIY videos for dent removal out there, for an investment as large as an auto, you should take your vehicle to an auto body shop.  The auto body insurance claim process can be intimidating for many, but with 52 years of auto body repair under our belt, we can guide you through the process. 

>> Send Your Photos in for a Free Estimate Online <<

The most important issue with collision repair isn’t how to get the dent repaired, its when.  We find that most large dents will be fixed right away.  But when it’s only a small scratch, we understand that it can be easy to delay repairs.

Step 2: Know The Dangers of Delaying Auto Repairs

Whether you are planning to repair the dent yourself, or taking it to a professional body shop, the best approach is to get it taken care of sooner than later. Here are 4 reasons why you should look into repairing your auto right away.

1. Vehicle Safety

Your safety should always be the number one priority when evaluating auto repairs.  Underlying structural damage can be easily masked by dings and dents.  At Graham Collision, we are a certified I-Car Gold Class Auto Body Shop.

This is exceptionally important when we are looking at bumper damage. Your vehicle’s bumper may seem like an afterthought, but the simple structure actually plays an important role protecting your car during a collision. Bumpers absorb most of the impact during low speed collisions to help protect you, your vehicle, and passengers from more serious damage.

2. Long Term Auto Damage

With most dents, scratches are a package deal.  Matching your auto paint is a skill that the auto pros at Graham Collision are trained meticulously to perform.  If these scratches are left uncoated, cracks and peeling are inevitable through our harsh Iowa seasons. Cracks caused by impact from a collision allow for environmental elements, such as water to seep underneath the clear coat and paint.  Over time, this seeping can cause rust spots and weaken the body of your car.  

3. Risk of Reduced Resale Value.

Your auto is likely to be your second largest investment after your home. That’s why we recommend taking all steps to protect the value of your automobile.  The exterior appearance is an important factor in auto sales, and can lower the value of your investment.  Factors like unrepaired dings, or uncertified body repairs will bring down the value of your vehicle.

4. Save Money by Scheduling Repairs Sooner.

Scheduling your dent removal sooner, will save you money in the end.  If you delay repairs until rust spots appear, the repair process will take much longer and cost more money.  The sooner you make the claim, the better chance you have in winning your insurance claim. 

So next time you find a dent in your vehicle, save some time, protect your investment, and request a free estimate from the local Urbandale and Waukee auto body shop pros, Graham Collision.  We’ll get you off driving safely and quickly while protecting your investment.

About Graham Collision

Graham Collision is a family-owned and operated business with two locations to serve the needs of our valued customers. We have been in business for more than 50 years. Graham Collision combines exceptional skill and auto repair knowledge with the latest in advanced technology and techniques so that we can provide our customers with a safe and superior quality repair. Here at Graham Collision, we care about our customers and their vehicles. We take pride in treating our customers with ultimate respect, to us we think of our customers like family. We try to make the repair process pleasant and painless, they have already been through enough with the accident, working with the insurance, etc. We communicate with our customers throughout the repairs, as well as explain the repair processes.