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Collision Repair Experts

4 Collision Repair Myths We’d Like To Debunk!

Before we discuss any “Collision Repair Myths”, let’s get this straight – none of us would want to be in a car crash. They can be terrifying, stressful, and of course, they also cause a dent in your wallet.

If you ever have to deal with the outcome of a collision, we are here to repair your car efficiently and as quickly as possible with a team of expert Auto Repair Engineers. We will be there with you to deal with paperwork, claims processing, and also help you to get your car back to its former glory!

However, a few Collision Repair Myths may stop people from signing up for such a pain-free collision repair process in Urbandale, IA. Not to worry; we are here to bust them all and help you to understand the reality. Read on: 

Here are some Collision Repair Myths we would like to discuss today:

Myth #1: You are stuck with the auto repair shop suggested to you by your insurance agency

This is so not true! Your insurance company doesn’t have the right to choose for you or force you to select a particular auto repair shop. In fact, this is considered illegal. They can, of course, give you a few recommendations, but you have the freedom to select car body repair experts of your choice. 

Myth #2: Car repair can only be done at an auto dealership 

It is a fact that getting your car repaired at a dealership will not only cost you more, but it will also take longer. In addition to this, you may not get perks such as assistance with claims processing and help in finding a rental car if you get your car fixed at a dealership. 

Myth #3: Insurance companies pay every penny to get your car repaired

We wish this would be true. But sadly, this isn’t the case. Whether your insurance company will pay for every repair really depends on the kind of coverage you have. Details are usually listed on the policy itself so do make it a point to study the policy document cautiously before signing up for insurance. 

Myth #4: Your insurance company will demand three estimates for collision repair 

Again, untrue! There is no rule of three here, as far as we know. One estimate is enough to get going since your insurer will procure its own estimate before giving you the green signal. In your case, it always makes sense to discuss the auto repair process and get your car assessed by a few experts so that you end up getting the best deal. 

Collision Repair Myth - Graham Collision Blog


Looking for experts to get your car back to its pre-accident condition? Stop googling “collision repair near me” and contact us at our Waukee, IA auto repair shop instead!

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Collision Repair Experts

If You Have Hit A Parked Car – 2 Essential Points To Know

Ever wondered, if you have hit a parked car, what should be your next step? What kind of litigation you may have to face? If you are backing out of a driveway or parking spot, or take your focus off the road for even a second, you may inadvertently drive into a parked vehicle. In such a situation, for a minute it may feel like the world is ending, there are steps you can take to help ensure that you and the other vehicle’s owner can rectify the situation faster.

Once you hit the parked car, you must not leave the place in panic. Leaving the scene of an accident is illegal in every state.

Next step is to inform the police about the situation. You can park your car in a parking spot or nearby safe area on the side of the road and observe any damage to your or the other vehicle.

If possible, take pictures of your car and the other vehicle involved in the collision. This will help you to generate the evidence of any damage to either vehicle. It will also allow you to keep the license plate of the other vehicle on record.

In instances where the owner of the parked car is not present, wait for him or her to arrive. You should wait at least a few minutes to see if the owner will show up at the scene.

If the owner of the parked car does not arrive and you need to depart, leave a note on the windshield. The note should include your name, phone number, and address. It should also provide a brief explanation of the accident.

Finally, contact your insurance company after you hit a parked car. Your insurer can help you navigate the claims process and explain if your insurance rates will rise following the accident.

What to Do If You See a Driver Hit a Parked Car

If you see another driver hit a parked car, assist him or her to ensure that they properly report the accident. Conversely, if the driver leaves the scene, stay behind to help the owner of the parked car document the damage. Provide the owner of the parked car with as much information as you can. He or she can then use this information to report the accident to the police and their car insurance provider.

What to Do If Another Driver Hits Your Parked Car

If another driver hits your parked car, try not to get upset. Collect the driver’s name, address, phone number, and other contact information if he or she is present. Or, check your car’s windshield to see if the driver left a note.

Call the police to report the accident. When the police arrive on the scene, get a copy of the accident report.

Capture photos of your car and any damage associated with the accident and notify your car insurance provider. Next, your insurer can guide you through the claims process and help you get your car repaired.If another driver strikes your parked car and its bumper, fender, or other exterior components are damaged, the Graham Collision team can help. Our certified auto body technicians can assess any damage to your car’s exterior components and repair or replace them as needed. To learn more about our auto body shop services or to schedule an appointment, please contact us online or call us today at 515.223.4501

If you found this article useful, you must like our other articles providing detailed guidance on how to keep your car dent free & in a brand new condition in case of collision. Checkout our Blog section now…

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Collision Repair Experts

Do Rear-End Collisions Cause Hidden Car Issues?

Rear-end car collisions are scary, but sadly, they are more common than you think. While dents and dings caused by such accidents can be easily fixed, there is a possibility that minor rear-end collisions may lead to serious operational problems. These might not be visible immediately. That is why technicians recommend that you have your car assessed post-collision for your safety. This will also help you to detect issues before they become more serious. 

In this article, we will cover some of the common, yet hidden issues that might be caused by minor rear-end car collisions: 

Significant damage to the trunk 

The car’s trunk might not open or close easily after. In such a scenario, it may not be a good idea to leave your car in public places as this could lead to theft. Moreover, if the trunk seal has been damaged, moisture might seep into it and lead to mold growth. No one wants that! 

Read Collision Damaging Trunk Door
Read Collision Damaging Trunk Door

Alignment glitches

Does your car vibrate when you make turns? Does it have shaky steering? The culprit might be alignment issues caused by a rear-end collision. It is important to fix this as soon as possible because this puts undue pressure and stress on your car’s suspension system and brakes. Failure to do so results in accelerated wear and tear of these critical parts and increases safety risks. 

Electrical damage 

Did you know that even  a minor bump can cause issues with your car’s battery, brake lights, or taillights? Because of this, your car may brake down on you suddenly when you’re in the middle of nowhere! All the more reason for you to get your car examined after a minor collision. 

Don’t compromise your safety! Get in touch with us to restore your car to its former glory after a collision. If you’re looking for car collision repairing experts in Urbandale, IA, get in touch with us today. We are here to offer you 360-degree assistance to deal with every aspect of car collision repairing – from completing insurance paperwork, claims processing, to getting major and minor car repairs done in a jiffy! 

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Auto Dent Repair Auto Ownership Collision Repair Experts

What to Do After a Crash | Collision Repair in West Des Moines | Graham Collision

Graham Collision is dedicated to the safety of drivers in the Des Moines metro area with two conveniently located auto body shops in Urbandale and Waukee.  Follow our simple instructions after a collision, and stay safe driving out there.

  1. After a Collision, Stay Calm.

It is important to calmly assess the situation so that you can address emergencies at hand.  This is the time to call 911 if any injuries are evident.  The authorities will alert any emergency personnel as well as any officers to report to the scene

  1. Move to a Safe Location After a Crash

If your vehicle is operable, move to a safe location. Look for a nearby parking lot, or pull to the side in a safe shoulder location.  The authorities will want you to allow traffic to flow and stay out of harm’s way. Turn off your car’s engine, turn on the hazard lights and use the road flares to warn other vehicles to slow down if necessary.

  1. Check In on the Other Party

Once you are in a secure location, now is the time to check in with the other party.  Check for any injuries, and ask to exchange information. The important information to take note of includes:

  • Full name and contact information
  • Insurance company and policy number
  • Driver’s license and license plate number
  • Type, color and model of vehicle
  1. Document the Accident

Take pictures of your vehicle from the front, sides, side angles and of course the back of the car.  Do the same for the additional party, and take photos of the location.  Document the officer, and request a copy of the accident report.  Talk to any witnesses if applicable, and ask for statements.

  1. Call a Certified Auto Body Repair Shop

With over 50 years in the collision industry, we can help walk you through the entire process.  From getting your insurance notified, towing arranged, and your vehicle repaired.  We’re here from start to finish to get you driving off in better shape than you imagined.

(515) 278-1243

About Graham Collision

Graham Collision is a family owned and operated business with two locations to serve the needs of our valued customers. We have been in business for more than 50 years. Graham Collision combines exceptional skill and auto repair knowledge with the latest in advanced technology and techniques, so that we can provide our customers with safe and superior quality repair. Here at Graham Collision we care about our customers and their vehicles. We take pride in treating our customers with ultimate respect, to us we think of our customers as family. We try to make the repairs process pleasant and painless, they have already been through enough with the accident, working with the insurance, etc. We communicate with our customers throughout the repairs, as well as explain the repair processes.

Request an Estimate

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Auto Dent Repair Auto Ownership Collision Repair Experts

Signs You Need Auto Repair | Urbandale and Waukee | Graham Collision

Visual Signs You Need Vehicle Repairs.

Visual signs are the most common sign that it is time to repair your vehicle.  By staying up to date on cosmetic issues, you are protecting the value of your investment, and protecting your car from long term damage.  Here are queues to watch for with your car:

  • Gaps between body panels
  • The vehicle paint is slightly off in certain areas.
  • Misaligned bumper
  • Hard to open/close car doors
  • Illuminated dashboard lights
  • Headlight, brake light or fog light issues
  • Uneven fender distance from tires

Physical Signs You Need an Auto Body Estimate

Beyond cosmetic issues that arise, mechanical issues can appear as a result of a collision. In our previous blog, we reviewed the danger of underlying damage from dents and dings, but beyond the visual queues, sometimes other warning signs appear. Here are the top signs to watch for when operating your vehicle:

  • Steering is choppy when you turn the wheel
  • The car veers to one side when you remove your  hands momentarily
  • The brakes are squeaky or pulling
  • Power steering that requires a little more muscle
  • Whistling noise at higher speeds while driving
  • Clicking coming from the steering wheel

If any of these signs appear, at Graham Collision, you can always request a free estimate.  If the warning signs are visual, we have a fast efficient process via our website where you can send photos of your vehicle.  If the signs are physical, stop by either of our conveniently located shops in Waukee or Urbandale.

About Graham Collision

Graham Collision is a family-owned and operated business with two locations to serve the needs of our valued customers. We have been in business for more than 50 years. Graham Collision combines exceptional skill and auto repair knowledge with the latest in advanced technology and techniques so that we can provide our customers with a safe and superior quality repair. Here at Graham Collision, we care about our customers and their vehicles. We take pride in treating our customers with ultimate respect, to us we think of our customers as family. We try to make the repair process pleasant and painless, they have already been through enough with the accident, working with the insurance, etc. We communicate with our customers throughout the repairs, as well as explain the repair processes.

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Auto Dent Repair Auto Ownership Collision Repair Experts

Should You Fix That Dent? | Auto Care Ownership in Iowa | Graham Collision

Should You Fix That Car Dent?

As car owners, we know that with regular use, dents and scratches can happen to your auto investment.  Whether your auto has just a cosmetic ding, or a larger problem as result of a collision, the pros at Graham Collision are here to help guide you through the process.

Step 1: Evaluate Severity of Auto Dent

Car dents happen as simply as a result of door dings, or careless driving mistakes, or even through environmental hazards like hail.  Even more often, a car owner may have no idea how the dent occurred.

While there are many DIY videos for dent removal out there, for an investment as large as an auto, you should take your vehicle to an auto body shop.  The auto body insurance claim process can be intimidating for many, but with 52 years of auto body repair under our belt, we can guide you through the process. 

>> Send Your Photos in for a Free Estimate Online <<

The most important issue with collision repair isn’t how to get the dent repaired, its when.  We find that most large dents will be fixed right away.  But when it’s only a small scratch, we understand that it can be easy to delay repairs.

Step 2: Know The Dangers of Delaying Auto Repairs

Whether you are planning to repair the dent yourself, or taking it to a professional body shop, the best approach is to get it taken care of sooner than later. Here are 4 reasons why you should look into repairing your auto right away.

1. Vehicle Safety

Your safety should always be the number one priority when evaluating auto repairs.  Underlying structural damage can be easily masked by dings and dents.  At Graham Collision, we are a certified I-Car Gold Class Auto Body Shop.

This is exceptionally important when we are looking at bumper damage. Your vehicle’s bumper may seem like an afterthought, but the simple structure actually plays an important role protecting your car during a collision. Bumpers absorb most of the impact during low speed collisions to help protect you, your vehicle, and passengers from more serious damage.

2. Long Term Auto Damage

With most dents, scratches are a package deal.  Matching your auto paint is a skill that the auto pros at Graham Collision are trained meticulously to perform.  If these scratches are left uncoated, cracks and peeling are inevitable through our harsh Iowa seasons. Cracks caused by impact from a collision allow for environmental elements, such as water to seep underneath the clear coat and paint.  Over time, this seeping can cause rust spots and weaken the body of your car.  

3. Risk of Reduced Resale Value.

Your auto is likely to be your second largest investment after your home. That’s why we recommend taking all steps to protect the value of your automobile.  The exterior appearance is an important factor in auto sales, and can lower the value of your investment.  Factors like unrepaired dings, or uncertified body repairs will bring down the value of your vehicle.

4. Save Money by Scheduling Repairs Sooner.

Scheduling your dent removal sooner, will save you money in the end.  If you delay repairs until rust spots appear, the repair process will take much longer and cost more money.  The sooner you make the claim, the better chance you have in winning your insurance claim. 

So next time you find a dent in your vehicle, save some time, protect your investment, and request a free estimate from the local Urbandale and Waukee auto body shop pros, Graham Collision.  We’ll get you off driving safely and quickly while protecting your investment.

About Graham Collision

Graham Collision is a family-owned and operated business with two locations to serve the needs of our valued customers. We have been in business for more than 50 years. Graham Collision combines exceptional skill and auto repair knowledge with the latest in advanced technology and techniques so that we can provide our customers with a safe and superior quality repair. Here at Graham Collision, we care about our customers and their vehicles. We take pride in treating our customers with ultimate respect, to us we think of our customers like family. We try to make the repair process pleasant and painless, they have already been through enough with the accident, working with the insurance, etc. We communicate with our customers throughout the repairs, as well as explain the repair processes.