Collisions and accidents can happen at any moment when you’re on the road. While it is not a pleasant thought to ponder upon, it is important to have an idea of what must be done in the event of a car collision. In addition to having a towing professional as well as a collision repair shop’s contact details on your phone, one must also have a basic understanding of their consumer rights to deal with the aftermath of the collision in a stress-free manner. In this blog, we will cover a few of your rights:
1. You can choose a collision repair shop as per your needs
While your insurance company may direct you to a specific shop to facilitate your car’s repair, you have the freedom to choose the auto body shop you want. However, auto body shops don’t have qualified personnel for collision repairs. It is recommended that you do your own research and select a shop that specializes in collision repair in Urbandale, IA, and has auto technicians who would be more than happy to walk you through the entire process.
2. You are entitled to OEM parts
Whether your car gets aftermarket or OEM parts is entirely up to you. OEMs are the original parts that are specifically meant for your car and are best in terms of fit, functionality, and of course, your safety. The latter is crucial to ensuring that the manufacturer’s warranty does not get nullified. Before you move forward, make sure that you confirm with your insurer whether you’d like OEM or aftermarket parts, which are relatively cheaper and easily procurable.
Depending on your policy and the type of claim, you may also be entitled to the following:
- Required repairs to restore your car to its pre-damage conduction.
- The cost incurred to get a replacement rental car for the interim period.
- Payment for medical expenses, provided that your policy covers it.
- Additional expenses incurred to file a police report, gas expenses to procure repair estimates, and so on.
At Graham Collision, we help our clients complete their insurance paperwork to ensure that they get their car gets repaired in record time after a collision.
We walk the extra mile to ensure that our clients know their rights when they sign up for collision repair assistance.