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Auto Dent Repair Auto Ownership Collision Repair Experts

What to Do After a Crash | Collision Repair in West Des Moines | Graham Collision

Graham Collision is dedicated to the safety of drivers in the Des Moines metro area with two conveniently located auto body shops in Urbandale and Waukee.  Follow our simple instructions after a collision, and stay safe driving out there.

  1. After a Collision, Stay Calm.

It is important to calmly assess the situation so that you can address emergencies at hand.  This is the time to call 911 if any injuries are evident.  The authorities will alert any emergency personnel as well as any officers to report to the scene

  1. Move to a Safe Location After a Crash

If your vehicle is operable, move to a safe location. Look for a nearby parking lot, or pull to the side in a safe shoulder location.  The authorities will want you to allow traffic to flow and stay out of harm’s way. Turn off your car’s engine, turn on the hazard lights and use the road flares to warn other vehicles to slow down if necessary.

  1. Check In on the Other Party

Once you are in a secure location, now is the time to check in with the other party.  Check for any injuries, and ask to exchange information. The important information to take note of includes:

  • Full name and contact information
  • Insurance company and policy number
  • Driver’s license and license plate number
  • Type, color and model of vehicle
  1. Document the Accident

Take pictures of your vehicle from the front, sides, side angles and of course the back of the car.  Do the same for the additional party, and take photos of the location.  Document the officer, and request a copy of the accident report.  Talk to any witnesses if applicable, and ask for statements.

  1. Call a Certified Auto Body Repair Shop

With over 50 years in the collision industry, we can help walk you through the entire process.  From getting your insurance notified, towing arranged, and your vehicle repaired.  We’re here from start to finish to get you driving off in better shape than you imagined.

(515) 278-1243

About Graham Collision

Graham Collision is a family owned and operated business with two locations to serve the needs of our valued customers. We have been in business for more than 50 years. Graham Collision combines exceptional skill and auto repair knowledge with the latest in advanced technology and techniques, so that we can provide our customers with safe and superior quality repair. Here at Graham Collision we care about our customers and their vehicles. We take pride in treating our customers with ultimate respect, to us we think of our customers as family. We try to make the repairs process pleasant and painless, they have already been through enough with the accident, working with the insurance, etc. We communicate with our customers throughout the repairs, as well as explain the repair processes.

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Categories
Auto Dent Repair Auto Ownership Collision Repair Experts

Signs You Need Auto Repair | Urbandale and Waukee | Graham Collision

Visual Signs You Need Vehicle Repairs.

Visual signs are the most common sign that it is time to repair your vehicle.  By staying up to date on cosmetic issues, you are protecting the value of your investment, and protecting your car from long term damage.  Here are queues to watch for with your car:

  • Gaps between body panels
  • The vehicle paint is slightly off in certain areas.
  • Misaligned bumper
  • Hard to open/close car doors
  • Illuminated dashboard lights
  • Headlight, brake light or fog light issues
  • Uneven fender distance from tires

Physical Signs You Need an Auto Body Estimate

Beyond cosmetic issues that arise, mechanical issues can appear as a result of a collision. In our previous blog, we reviewed the danger of underlying damage from dents and dings, but beyond the visual queues, sometimes other warning signs appear. Here are the top signs to watch for when operating your vehicle:

  • Steering is choppy when you turn the wheel
  • The car veers to one side when you remove your  hands momentarily
  • The brakes are squeaky or pulling
  • Power steering that requires a little more muscle
  • Whistling noise at higher speeds while driving
  • Clicking coming from the steering wheel

If any of these signs appear, at Graham Collision, you can always request a free estimate.  If the warning signs are visual, we have a fast efficient process via our website where you can send photos of your vehicle.  If the signs are physical, stop by either of our conveniently located shops in Waukee or Urbandale.

About Graham Collision

Graham Collision is a family-owned and operated business with two locations to serve the needs of our valued customers. We have been in business for more than 50 years. Graham Collision combines exceptional skill and auto repair knowledge with the latest in advanced technology and techniques so that we can provide our customers with a safe and superior quality repair. Here at Graham Collision, we care about our customers and their vehicles. We take pride in treating our customers with ultimate respect, to us we think of our customers as family. We try to make the repair process pleasant and painless, they have already been through enough with the accident, working with the insurance, etc. We communicate with our customers throughout the repairs, as well as explain the repair processes.

Categories
Auto Dent Repair Auto Ownership Collision Repair Experts

Should You Fix That Dent? | Auto Care Ownership in Iowa | Graham Collision

Should You Fix That Car Dent?

As car owners, we know that with regular use, dents and scratches can happen to your auto investment.  Whether your auto has just a cosmetic ding, or a larger problem as result of a collision, the pros at Graham Collision are here to help guide you through the process.

Step 1: Evaluate Severity of Auto Dent

Car dents happen as simply as a result of door dings, or careless driving mistakes, or even through environmental hazards like hail.  Even more often, a car owner may have no idea how the dent occurred.

While there are many DIY videos for dent removal out there, for an investment as large as an auto, you should take your vehicle to an auto body shop.  The auto body insurance claim process can be intimidating for many, but with 52 years of auto body repair under our belt, we can guide you through the process. 

>> Send Your Photos in for a Free Estimate Online <<

The most important issue with collision repair isn’t how to get the dent repaired, its when.  We find that most large dents will be fixed right away.  But when it’s only a small scratch, we understand that it can be easy to delay repairs.

Step 2: Know The Dangers of Delaying Auto Repairs

Whether you are planning to repair the dent yourself, or taking it to a professional body shop, the best approach is to get it taken care of sooner than later. Here are 4 reasons why you should look into repairing your auto right away.

1. Vehicle Safety

Your safety should always be the number one priority when evaluating auto repairs.  Underlying structural damage can be easily masked by dings and dents.  At Graham Collision, we are a certified I-Car Gold Class Auto Body Shop.

This is exceptionally important when we are looking at bumper damage. Your vehicle’s bumper may seem like an afterthought, but the simple structure actually plays an important role protecting your car during a collision. Bumpers absorb most of the impact during low speed collisions to help protect you, your vehicle, and passengers from more serious damage.

2. Long Term Auto Damage

With most dents, scratches are a package deal.  Matching your auto paint is a skill that the auto pros at Graham Collision are trained meticulously to perform.  If these scratches are left uncoated, cracks and peeling are inevitable through our harsh Iowa seasons. Cracks caused by impact from a collision allow for environmental elements, such as water to seep underneath the clear coat and paint.  Over time, this seeping can cause rust spots and weaken the body of your car.  

3. Risk of Reduced Resale Value.

Your auto is likely to be your second largest investment after your home. That’s why we recommend taking all steps to protect the value of your automobile.  The exterior appearance is an important factor in auto sales, and can lower the value of your investment.  Factors like unrepaired dings, or uncertified body repairs will bring down the value of your vehicle.

4. Save Money by Scheduling Repairs Sooner.

Scheduling your dent removal sooner, will save you money in the end.  If you delay repairs until rust spots appear, the repair process will take much longer and cost more money.  The sooner you make the claim, the better chance you have in winning your insurance claim. 

So next time you find a dent in your vehicle, save some time, protect your investment, and request a free estimate from the local Urbandale and Waukee auto body shop pros, Graham Collision.  We’ll get you off driving safely and quickly while protecting your investment.

About Graham Collision

Graham Collision is a family-owned and operated business with two locations to serve the needs of our valued customers. We have been in business for more than 50 years. Graham Collision combines exceptional skill and auto repair knowledge with the latest in advanced technology and techniques so that we can provide our customers with a safe and superior quality repair. Here at Graham Collision, we care about our customers and their vehicles. We take pride in treating our customers with ultimate respect, to us we think of our customers like family. We try to make the repair process pleasant and painless, they have already been through enough with the accident, working with the insurance, etc. We communicate with our customers throughout the repairs, as well as explain the repair processes.