Unparalleled Support
Unbeatable Assistance

We communicate with our customers throughout the repairs. We explain the repair process. We think of our customers as family.





What We Offer

We get it. It was most likely an accident or an unpleasant experience that brought you to Graham Collision in the first place. But we want to flip the script on what you expect from a collision repair center and make your experience with Graham Collision one that you’ll remember and tell your friends and family about. Graham Collision is I-Car Gold Class Certified. What does that mean to you? You have the peace of mind knowing that our technicians have received the highest role-relevant training achievement as recognized by the collision repair industry. Start there - Then, know that we’ll handle all of the insurance paperwork, claims processing, adjustments if needed and we’ll keep in constant contact with you throughout the repair process of your vehicle.

  • More than 40 years of experience
  • Constant communication
  • Stress-free assistance

The Graham Collision Difference

Step 1

Getting started. Contact Graham Collision to schedule an appointment (drive-ins are welcome) for your estimate. If you haven't yet contacted your insurance company, we will be happy to assist you with that process and will even help arrange a rental vehicle should you need it.

Step 2

We'll thoroughly wash your vehicle prior to the inspection so we can see every detail of your vehicle to provide the proper estimate. With your quote in hand, we'll confirm information and accuracy with your insurance company and schedule a time for your vehicle to be repaired.

Step 3

The repair process begins. Our I-Car Gold Class professionals will repair your vehicle, providing you with real-time correspondence via text or e-mail throughout the repair process. If, during repair, we uncover additional areas that need attention, we'll contact your insurance provider to revise the claim.

Step 4

Time for delivery. Thank you for trusting Graham Collision with your safety. We'll return your vehicle with a thorough exterior wash and clean and our service advisers will walk through the delivery with you to ensure nothing less than you complete satisfaction.

Our Locations

Graham Collision Urbandale

4730 Merle Hay Road, Urbandale



Graham Collision Waukee

(Now Accepting Estimates)

355 SE Alice’s Rd, Waukee



  • Very friendly and professional. Kept me in the loop during the process. Graham Collision's service went above and beyond. Thank you

    Molly (Toyota owner)

  • Jeremy truly went above and beyond to assure I was taken care of. Graham will be the only option for me moving forward

    Michael (Lexus owner)

  • Repair was done 2 days before the time I was promised. I was very happy with the service and repair work.

    Lea (Mercedes-Benz owner)

  • Really nice job and it was completed earlier than expected. Really appreciated the status updates too. Very good customer service.

    Larry (GMC Owner)

  • Your staff is talented, professional and friendly. My car looks great and it was an extra nice treat to have it all cleaned up! This repair was a big step for me. My husband got the quote from you & at the time he was taking chemo treatments. We lost him in March. Thank you for taking care of me.

    Stephanie (Lincoln owner)

  • Graham went above and beyond took care of every question and delivered my car in quick fashion in great shape

    David (Nissan owner)

Contact Us

*We do not accept personal checks over $500. Alternative method accepted is cashier's checks. A 2% service fee on all credit card transactions.

Please note, we cannot provide you with an accurate and safe estimate for your vehicle repair via e-mail or our Facebook page. Please use this contact for general correspondence and questions. Thank you!

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